Steeles welch allyn 3M Littmann Miltex Help View Shopping Cart
Stethoscopes Diagnostic Instruments Blood Pressures Medical Bags Small/Neuro Instruments Surgical Instruments First Aid/Personal Safety



Welcome to Steeles.com.
Steele Supply Company

3413 Hill Street St. Joseph, MI 49085
TEL: (800) 747-1372 TEL: (269) 983-0920 E-MAIL: order at steeles.com FAX: (269) 983-0970


Frequently Asked Questions


How do I place an order?
We have a printable size form for faxing or mailing here.

How do I place my secure order online?

You can start shopping now in our product catalog.
Follow the category links to the page of the item you would like to order. Items can be easily added to your shopping cart by pressing the Order button next to the item description. Large icons direct you towards our secure checkout.

What forms of payment do you accept?

We accept Visa, MasterCard, and Discover cards. Your credit card is charged when your order is shipped. Money orders, wire transfers, and cashiers checks are also accepted. US personal and company checks are accepted with proper information and approval. We can ship orders COD for $10.00 in the US only.

Are your products new? Are you an authorized distributor?

YES and YES. We (Steele Supply Company and our web site Steeles.com) are official authorized distributors of 3M Littmann, Welch Allyn, and Miltex products as well as many other distinguished brands.

We only sell genuine brand new products direct from product manufacturer. We do NOT sell used, refurbished, remanufactured, or counterfeit products. If you have any questions or concerns about this, please feel free to contact us.

How much do you charge for shipping?

Order Subtotal = $0.01 - $100.00 $100.01 - $150.00 $150.01 - $500.00
UPS Ground $9.95 $14.45 $18.95
UPS 3-Day Air $14.95 $19.45 $23.95
UPS 2nd Day Air $20.95 $25.45 $29.95
UPS Next Day Air $31.95 $36.45 $40.95

Above rates are for Continental United States only. Additional UPS services, Federal Express and US Postal Service shipping options are available upon request. Please email order at steeles.com or call 1-800-747-1372 toll free in the United States or (269) 983-0920 for pricing information.

Flat shipping rates are for individual orders under 9 lbs. Shipping rates may be more for orders over 9 lbs. We will quote any changes to the shipping via telephone or email prior to shipping your order.

International shipping is available. Some product restrictions do apply. Please submit your order and we will quote shipping rates before processing your order.

Online orders placed after 3pm ET (Monday-Friday) may ship the next business day.

Sales tax is only applicable in the state of Michigan.

Is online ordering secure from Steeles.com?

Yes. Steele Supply Company has made every effort to make your shopping experience as safe and worry free as possible. Our shopping system supports secure (SSL) online ordering. Look for the Secure in the corner of your browser at checkout.

What is your return policy?

Items may be returned or exchanged within 30 days of receipt of the order as long as they are in new and unused condition. All original package contents must be included. Personalized items may not be returned. Please phone or e-mail for a Return Authorization before returning any merchandise. We do not charge a restocking fee as long as returned items are in new and unused condition. Restocking fees may be applicable on certain speciality professional items from Welch Allyn or Miltex. Exceptions are noted on applicable order pages. Shipping charges are non-refundable.

How long will it take to get my order?

Most in stock orders placed before 3pm ET are shipped the same day Monday through Friday (excluding holidays). Delivery time via UPS ground service is about 2-5 business days depending on your location. We will alert you by phone or e-mail if an item is out of stock.


SHIPPING ADDRESS CORRECTION

If the shipping address provided for your order is incorrect or undeliverable, an address correction fee of $6 for UPS Ground or $10 for UPS Air (3 Day, 2nd Day, Next Day) may be charged if the order has already shipped.

 

PRIVACY POLICY

We do not share or sell our customer's information.

DISPUTED CREDIT CARD POLICY

If paying by credit card and consumer disputes claim for no fault of Steele Supply Co, Steele Supply Co will add a $25 chargeback fee when reprocessing the credit card. The $25 is a fee that is charged to Steele Supply Company by the processing bank.


Prices are subject to change without notice.

All information on Steeles.com is correct to the best of our knowledge,
however Steele Supply Company is not responsible for typographical errors.

Additional Questions. Email Us.

Copyright © 1995-2008 Steele Supply Company. All Rights Reserved.